Terms of use
The service
Eterna is an application from Cortexa Social, Inc. Contact: i@cortexa.social. A postal address is available on request by email. The app stores and organizes what you record and what your lab reports and devices show. The account is email and password.
Eterna does not diagnose, does not recommend medicines or doses, does not sell or compare medicines, and does not replace professional care. In an emergency, contact a health service. Do not use the app to decide a dose or to read a lab result in place of the professional who follows you.
This page does not claim that the app is a certified medical device, and it does not claim a regulatory clearance.
Account
- You provide a valid email and a password of at least 8 characters.
- The email must be confirmed with the code delivered to it.
- You are responsible for the password and for signing out on a shared device.
- One person, one account. Do not enter another person’s health data unless you have the right to do that.
Eterna is not directed at children. Signup does not check age. Opening an account is acceptance of these terms and of the privacy policy.
What you record
What you type and upload remains yours. You allow Cortexa Social, Inc. to store and process it only to operate your account: to show it, to remind you, to export it, to provide the features you turn on and, if you ask, to delete it.
You confirm lab values before they count. Nutrition numbers are estimates and depend on the food and the portion you confirm. Do not upload another person’s file, data you are not allowed to provide, or illegal content.
AI features
- AI features are optional and depend on the permissions described in the privacy policy.
- AI can be wrong. A reading of a photo or a lab report is a suggestion until you confirm it.
- The coach and the meal plan are educational. They do not diagnose and do not recommend medicines or doses.
- The app may decline to make a meal plan in some health situations. Talk to a professional before changing your diet or treatment.
What the app does not promise
- A health, weight or lab result.
- A reliable automatic reading of a report or a plate.
- That a given device or app writes to Apple Health, or that a connection stays up to date.
- Uninterrupted availability.
- A remote alert on the device. Reminders in this version appear inside the app.
- A payment, subscription or purchase inside the app. This version has none.
Privacy, export and deletion
Data handling is described in the privacy policy. You can export a JSON file of your records and you can delete the account. Signing out does not delete the account. After a deletion request, the account and personal data are deleted within 30 days, backups are purged within 90 days, and only data the law requires is kept after that.
Research is optional. Refusing it does not change the features. This version shares nothing for research.
The application
The application is provided by Cortexa Social, Inc. These terms do not transfer that ownership. This page does not claim a trademark registration.
If the law where you live says otherwise
These terms are an agreement with Cortexa Social, Inc. Rights that the law of your country does not allow to be waived, including consumer-protection and data-protection rights, still apply. This page does not set a liability cap and does not choose a court.
Changes and contact
If these terms change, the date at the top of this page changes. Questions: i@cortexa.social. Help is on the support page.